Travel Tech
Marriott AI Agent Expands Room Search Capabilities
Marriott's AI agent now handles afternoon tea bookings, while competitors are limited to five search fields. TRevPAR dropped 8.8% as RevPAR rose 6.3%.
Travel Tech
Travel Tech
Hotel Uses AI Tool to Cut Staff Hours and Boost Revenue
Point Hotel Brisbane used Canary Technologies to save 300 staff hours in six months and earn over AUD 60,000 in extra income.
Travel Tech
Marriott's AI agent handles F&B bookings in China
Marriott's AI agent on Fliggy can book afternoon tea and rooms, while other hotels have limited AI functions.
Travel Tech
Samsung introduces new hospitality TV for luxury hotel rooms
Samsung's Frame hospitality TV is now available in 55
Travel Tech
Boutique hotel chain adopts new management systems
White Rainbow has replaced per-property systems with Mews PMS, RMS and Flexkeeping to improve remote operations across eight properties in the Adirondacks, Montana and Vermont.
Travel Tech
Hotel PMS Migration Framework Outlined in Six Steps
A six-step framework for hotels switching property management systems includes goal-setting, data curation, and vendor evaluation.
Travel Tech
Ski lodge uses self-check-in to manage staff shortages
A 42-room West Virginia ski lodge used self-service kiosks to collect guest data during off-hours, reducing reliance on 24/7 front desk staff.